Digital Marketing & Technical Officer -

Ruwach A/C Company, Jaffna, Srilanka

July 2007 – June 2019

• Digital Marketing Strategy Development: As a Digital Marketing Officer, your primary responsibility is to develop and implement comprehensive digital marketing strategies to promote our products or services online. This includes conducting market research, identifying target audiences, and crafting campaigns that effectively reach and engage potential customers.
• Technical Support and User Assistance: Another key responsibility in your role as a Technical Officer is providing technical support to employees and end-users within the organization. This involves addressing IT-related inquiries, resolving technical problems, and offering guidance on software and hardware usage.

Assistant Manager

St’Annes Hotel, Jaffna, Srilanka

December 2019 – January 2021

• Digital Marketing Strategy Development: As a Digital Marketing Officer, your primary responsibility is to develop and implement comprehensive digital marketing strategies to promote our products or services online. This includes conducting market research, identifying target audiences, and crafting campaigns that effectively reach and engage potential customers.
• Team Leadership and Development: As an Assistant Manager, your primary responsibility will be to support the Manager in the daily operations of the department or team. You will be expected to assist in the recruitment, training, and ongoing development of team members. This includes setting performance expectations, providing constructive feedback, and facilitating regular team meetings to ensure that everyone is aligned with organizational goals.

IT Training

DEWMAS Software Company - Jaffna

January 20 – June 2021

• ensuring a clear and engaging delivery, and providing opportunities for hands-on learning and practice. You will monitor participants' progress, assess their understanding of the material, and offer additional support or clarification when necessary. You should also stay updated on the latest training methods and tools to enhance the training delivery experience.
• design course materials, and create engaging and effective training content. This includes developing training modules, tutorials, and e-learning materials. we will also ensure that training materials are up-to-date, relevant, and aligned with the latest industry trends and technologies.